Highgate X ASH NYC | LEARN MORE

THE WATERWORKS TRADE PROGRAM | LEARN MORE

Unparalleled Support

Unparalleled Support

Everything we do at Waterworks is focused on creating an outstanding experience for our clients. We leverage decades of industry knowledge to provide unparalleled service for our customers and design partners.

Universal Shower

Design Specialists

Quality service takes precedence. From inspiration to installation, our knowledgeable design consultants remain focused on your needs, giving you access to a rich heritage of expertise like no other. Whether you want to explore ways to configure your tiles, ensure you have the proper value, or simply review ideas with someone, all inquiries are treated with the highest regard.

Breathtaking Bathroom
Stunning Shower

Technical Support

Our comprehensive support teams and technical documents offer professional designers and contractors the precise tools needed to specify, install and service our products.

Quality Craftsmanship
  • Selection

    An experienced showroom consultant assists with design, product selection and project planning.

  • Ordering

    A dedicated client service representative confirms your order details and delivery arrangements within 24 hours.

  • Install

    Expert in-house support staff guide installations, answer questions, and troubleshoots any issues over the phone or online. Website provides 24/7 parts and installation information.

  • Maintenance

    Our engineers, technicians and designers create easy-to-follow product installation and care guidelines.

  • Index

    Waterworks guarantees your satisfaction with the mechanical performance of our products.

  • Service & Repair

    Trained teams prepare and expedite in-stock and special-order repair and service parts requests; many service parts are readily available and can be shipped overnight.

Must Have Accessories

Expert Guidance

At each step of the design process, our deep technical experience and practical knowledge allows us to provide the most informed and professional service possible. We will be here for you from planning stages through the project phase, and long after installation is complete.

Contact

A Product Expert

Need Technical Support?
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