Our Process

Our Process

We are the only design resource to provide best-in-class product across every category and complete project management from start to finish.

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A World–Class

1. Outlining
your vision

We spend time listening and asking questions to understand your needs, design challenges and lifestyle. Once we’ve identified every detail that matters to you in the space, we work with you to achieve your perfect balance of form and function.

2. Space

We work together on personalized floor plans and elevations to meet your needs. To help you envision the proposed design, our in-house team can present you with samples and state-of-the-art 3-D renderings.

3. Product

During a showroom walkthrough, we help guide the selection of each element of your space, including the cabinetry, hardware, faucets, sinks, surfaces, lighting and accessories. Our skilled consultants ensure that every component adds up to a personalized, layered look with maximum utility and perfect proportions.

4. On-Site

A member of the Waterworks team personal visits your space to verify the measurements firsthand. This step ensures that every detail is confirmed prior to the production of your custom millwork.

5. Design

We present the complete design and selected materials for your review, and confirm your appliance selections. Revisions are made as needed until the final design is approved. You also designate the installer: your own or one of our preferred contractors, carefully vetted by our experts to ensure a smooth installation.

6. Delivery &

Each element of your Waterworks cabinetry is personally coordinated. A Waterworks representative will inspect your cabinetry before shipping. When using our preferred installers, our team handles all the details and troubleshooting, manage the paint process (factory-finished or handpainted on site) and timing deliveries for the ideal installation schedule.

7. Always at
Your Service

We review care and maintenance guidelines with you, on-site wherever possible. Our experts remain available throughout the lifetime of your space, with services such as two complimentary touchups for hand-painted cabinetry. All products are backed by our Waterworks warranty and a commitment to service born of 40 years of experience.

We make
every project
a true design


A Product Expert

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