Unparalleled Support

Everything we do at Waterworks is focused on creating an outstanding experience for our clients. We leverage decades of industry knowledge to provide unparalleled service for our customers and design partners.

Design Specialists

Quality service takes precedence. From inspiration to installation, our knowledgeable design consultants remain focused on your needs, giving you access to a rich heritage of expertise like no other. Whether you want to explore ways to configure your tiles, ensure you have the proper valve, or simply review ideas with someone, all inquiries are treated with the highest regard.

Unparalleled Support

Technical Support & Expert Guidance

Our comprehensive support teams and technical documents offer professional designers and contractors the precise tools needed to specify, install and service our products.


An experienced showroom consultant assists with design, product selection and project planning.


A dedicated client service representative confirms your order details and delivery arrangements within 24 hours.


Expert in-house support staff guide installations, answer questions, and troubleshoots any issues over the phone or online. Website provides 24/7 parts and installation information.


Our engineers, technicians and designers create easy-to-follow product installation and care guidelines.


Waterworks guarantees your satisfaction with the mechanical performance of our products.

Service & Repair

Trained teams prepare and expedite in-stock and special-order repair and service parts requests; many service parts are readily available and can be shipped overnight.

At each step of the design process, our deep technical experience and practical knowledge allows us to provide the most informed and professional service possible. We will be here for you from planning stages through the project phase, and long after installation is complete.